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SHIPPING & RETURNS

Shipping Policy

Order Processing

Once your payment has been successfully confirmed, your order will be processed within 1 business day.

Shipping Times

Delivery times may vary depending on:

  • Shipping destination

  • Product availability

  • Carrier operations

An estimated delivery date will be displayed during checkout before your purchase is completed.

Estimated Delivery: Approximately 7 business days.

Shipping Costs

Shipping costs are automatically calculated during checkout based on your delivery address and current shipping rates.

If free shipping or promotional shipping is available, the applicable terms will be clearly displayed on our website.

Order Tracking

When available, tracking information will be sent to your email address after your order has been shipped.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, or because delivery could not be completed, reshipping may require an additional shipping fee or a partial refund, depending on the circumstances and shipping costs incurred.

Shipping Delays

Unexpected delays may occur due to circumstances beyond our control, including:

  • High shipping volumes

  • Carrier delays

  • Severe weather

  • Public holidays

  • Other unforeseen logistical events

If your shipment is delayed, our support team will provide updates whenever possible.

Returns & Refunds Policy

How to Request a Return or Refund

To request a return, exchange, or refund, please contact us at:

Email: support@belyns.com

Please include:

  • Your order number

  • Customer name

  • Reason for your request

  • Photos or videos (if the item is damaged or defective)

Return Window

Returns must be requested within 7 calendar days after your order has been delivered.

Return Eligibility

To qualify for a return or exchange, the product must:

  • Be unused and in its original condition

  • Include the original packaging and accessories

  • Have all original tags and seals intact, when applicable

RETURN & EXCHANGE POLICY

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